About TouchPoint Property Management
If you're looking for the best property manager in Charlotte, you know that price is only one part of the equation. You need to find a partner who understands the real estate market, inside and out. Furthermore, your property should be more than just a number in the crowd. Many of the big franchise players treat their clients like burdens, but we take a different approach—we want our homeowners to feel like full-fledged business partners.
At TouchPoint Property Management, we employ an impressive team of management and sales experts with decades of collective experience in Charlotte. We don't use a one-size-fits-all approach for our rental properties. Instead, we call on our extensive knowledge of Mecklenburg County and work individually with our clients to pinpoint how to improve their earning potential. Isn't it time to experience the TouchPoint difference for yourself?
We Provide Fantastic Customer Service
When it comes to choosing a property manager, you need someone who is always ready to provide support and guidance. Our customer service simply cannot be beaten. We respond to phone calls and emails quickly, and we'll happily help you identify ways to grow your bottom line.
Our Industry Expertise Keeps You Compliant
Owning rental properties comes with a number of responsibilities. We won't let anything get swept under the rug. Instead, we monitor the market, pay attention to local housing ordinances and fair housing requirements, and make certain your insurance coverage meets state minimums. In other words, we keep you protected.
Modern Renters Love Our Management Style
We've dealt with countless homeowners, renters, and investors over the course of our history, and we understand what tenants want in their rental homes. Our team uses this knowledge to better optimize the properties we represent and keep turnover rates low, in turn increasing your monthly earnings.
Our Firm Uses the Latest Technology
We deploy sophisticated technological tools to streamline operations for your property. From accepting e-payments for monthly rent to keeping digital inspection notes, we use 21st-century resources to keep your home profitable.
Our Customer Service is Unbeatable
Tired of feeling like nothing more than a number in the crowd? We're committed to providing the best customer service possible for our customers. Our team is always ready to answer your questions and works diligently to get you results.
We Prioritize Transparency and Integrity
Don't find yourself dodging hidden fees or dealing with a shady property manager who uses expenses as an opportunity to pad the bottom line. We're open and honest with our customers and treat you like a business partner.
We've Built Relationships with Trusted Vendors
Certain jobs require a professional, which is why we've established relationships with trustworthy partners. When a maintenance headache rears its head or your ready to make improvements to your property, we know just who to call.
You Can Count on Our Experience
Tired of working with amateurs who make big promises but seriously underdeliver? Turn to a seasoned expert for your property management needs. Our extensive track record speaks for itself.
Tired of chasing after late rent payments? Let us handle rent collection for you each month. We process payments, disburse earnings & generate monthly statements.
We use a proven assortment of traditional advertising and digital promotions to connect with a wide local audience and find the best renter for your home.
Don't find yourself grappling with a bad tenant. Every application we receive undergoes rigorous screening to ensure we find the right fit for your property.
When things go wrong in your rental property, we're ready to jump into action. We process incoming maintenance requests and dispatch workers to resolve the problem.
Regular inspections provide unbeatable peace of mind for our clients. Our team schedules visits to make sure everything is going well in your rental unit.
Say goodbye to your tax nightmares, thanks to our detailed financial reports. You can even access your statements around the clock in our 24/7 digital account portal.
When you've got a problem tenant on your hands, an eviction might be the safest bet. Let our team guide you through the process & help you find a new tenant for your property.
Don't find yourself facing legal or financial issues because of a bad decision. We work hard to keep your property compliant and provide expert advice.
If we are not a good fit, you can cancel without penalty with 60 days notice.
If a tenant that we placed defaults in the first 12 months, we will replace them at no charge.
We pay owners on the second Friday of the month.
We don't get paid until we collect the first months rent
We cover up to two months lost rent following eviction.
We don't get paid unless we collect rent.
We respond to all communication in under 3 hours.
We operate in compliance with all real-estate, and fair housing laws and guidelines.
We cover up to $1000 in eviction-related legal fees for tenants that we place.
We cover up to One Months Rent in pet damage for pets that we place.
30 Days on
We will place a qualified tenant in under 30 days.